
At the CasinoLab bookmaker, you can bet on the world’s most prestigious competitions
The CasinoLab offer is placed in a very clean environment. The design follows a laboratory theme where instead of flasks and research, roulette wheels, slots, and bets on various sports take place. The worldly white is balanced by golden accents, giving the environment a sense of grandeur. In this review of the CasinoLab bookmaker, we will go through the bonus offer, the registration process, and payment methods. We will look at general information about the company running this bookmaker and explore their betting markets. At the end, a detailed specification will also be included.
Bonuses
Let’s start with the bonuses available to all new players. You can find out about the welcome bonus right on the homepage. The remaining bonuses from CasinoLab’s offer can be found in the promotions section. These are further divided into bonuses for casino players and bonuses related to sports betting. There is also a special offer as an addition.
Welcome bonus from the CasinoLab bookmaker
As part of the welcome bonus, you can enjoy a 100% bonus tied to your first player deposit. All who deposit at least €20 during their first deposit and do not use e-wallets Skrill or Neteller are eligible. The maximum reward amount can reach €100. To withdraw winnings from the welcome bonus, you will need to meet the wagering requirements. These represent six times the received bonus including the deposit. Single event bets must have odds of at least 2.00. For combined bets, events with minimum odds of 1.50 are sufficient. You have 30 days to meet the wagering requirement from the bonus activation.
Regular bonuses
In addition to the welcome bonus, you’ll also find a range of regular bonuses at the CasinoLab bookmaker that you can claim repeatedly. These include a 10% cashback bonus, which can reach up to €500. You can also look forward to the same amount with the weekly reload bonus, which represents 50% of the deposit. A very interesting bonus is the 100% refund in the event of a goalless draw and the early payout of a ticket if your team gains a predefined lead. For combo bets with three or more events and odds higher than 1.40, there is an automatic boost of odds up to 100%. The more such events you include on your ticket, the greater the boost you can receive.
 |
Welcome bonus €100
Register and get a 100% bonus up to €100 on your first deposit. |
Claim BONUS |
 |
50% weekly reload bonus up to €500
Every week you can receive 50% of your deposit up to €500. |
Claim BONUS |
 |
Cashback bonus 10% up to €500
Had a bad week? Get 10% of your losses (max. €500) back. |
Claim BONUS |
 |
Accumulator Boost
With the Accumulator Boost bonus, you can win up to 100% more from your bets! |
Claim BONUS |
 |
Early payout
Your team is ahead by two goals? Great, your win is paid out regardless of the final result. |
Claim BONUS |
 |
Enhanced odds
Take advantage of enhanced odds on selected sports matches. |
Claim BONUS |
 |
Goalless draw 100% money back
Did the match end 0:0? You get your entire stake back! |
Claim BONUS |
Registration
If you’re thinking about creating a user account, now is the time to pay attention. Betting without a user account is, of course, not possible. However, you can easily create an account using the
registration form. You can access it easily via the yellow “
Register” button located in the top right corner of the homepage. Once you open the form, you’ll be prompted to
select your welcome bonus. Then, you’ll enter your
email address and choose a
password. Be sensible when choosing a password—make sure it’s strong enough to
reduce the risk of account theft. If you’re unsure, let the system generate one for you. Next, confirm that you are at least
18 years old and that you
agree with the terms and conditions, rules, and the CasinoLab bookmaker’s
privacy notice. Then comes the final step. Here, you will provide your
personal details, contact information, and fill in your
permanent address. Before submitting, don’t forget to choose your
preferred currency. Complete your registration by clicking the “
Create account” button.
Account verification
Once you finish the registration process, you’ll be automatically redirected to your newly created user account. You’ll also be prompted to make your first deposit via the cashier window. However, this is not mandatory right away—though a deposit will be required later. For your account to be complete,
you must verify it. A representative of the CasinoLab customer support team will invite you to start the verification process. During this process, you will be
required to provide a copy of an ID document such as an ID card, passport, or driving license. You will also need to submit
proof of permanent residence. A bank statement, utility bill, or TV bill will do the job—just make sure the document is not older than three months.
General information about the company
The CasinoLab bookmaker is operated by
Lumina Holdings Limitada. Operations are covered by a
valid license that was issued in Costa Rica. CasinoLab offers its website in many languages and widely used currency is euro. When it comes to individual events, you can place bets on both
pre-match events and
live matches. Popular sports like football, basketball, handball, and horse racing are available. You’ll also find lesser-known sports like Gaelic football and hurling. E-sports and virtual sports are also offered, some of which include live streams. Unfortunately,
live streaming of regular sports is not yet available.
Benefits and features (pros and cons)
Pros
- Welcome bonus up to €100
- Extensive range of sports and competitions
- Regular bonuses and promotions
- 24/7 online support available
- Wide selection of payment methods for deposits and withdrawals
- Option to use Cash Out
- Create custom bets using BetBuilder
- Advanced VIP program
- Acceptance of cryptocurrencies
- Option to bet on e-sports
Cons
- Payout level is highest only on match days
- Lack of a mobile app
- Very limited live stream offering
- Low payout on live bets
- Low withdrawal limit (can be increased with VIP level)
Betting markets
1) Sports
- 🥅 Sports: football, basketball, baseball, American football, bandy, ice hockey, tennis, handball, biathlon, skiing, ski jumping, alpine skiing, Nordic combined, speed skating, kayaking, shooting, surfing, athletics, Australian football, badminton, beach football, beach volleyball, boxing, martial arts, cricket, cycling, curling, darts, field hockey, futsal, water polo, floorball, golf, rugby, snooker, billiards, swimming, table tennis, volleyball, motorsport and Formula 1, cross-country, horse racing, greyhounds, 4×4 football, AI football, MMA, Gaelic football, hurling, lacrosse
- 🎮 Esports: Age of Empires, Arena of Valor / Kings of Glory, Call of Duty, CrossFire, Counter Strike 2, Dota 2, e-Football, e-Basketball, League of Legends, Mobile Legends, Overwatch, Overwatch 2, Rainbow Six, Rocket League, Starcraft 1, Starcraft 2, Valorant, Warcraft III, Wild Rift
- 📽️ Specials: Music, Culture, Politics
2) Payout
Payout represents the percentage return on a bettor’s investment. The closer it is to 100%, the better it is for the bettor. The difference between 100% and the actual payout is the margin the bookmaker takes on a given market. The payout—and thus the margin—varies
across different markets, meaning
depending on the sport,
competition,
bet type, and whether it’s
pre-match or live. Because average payout values alone don’t tell bettors much, we’ve selected specific markets to show you what kind of payout you can roughly expect. We’ve chosen
popular sports (football, ice hockey, basketball, and tennis) and
markets (1X2, handicap, winner after decision, over/under, Asian handicap, draw no bet). The competitions (tournaments) were purposefully selected to contrast matches with high and low betting volume.
2.3) Basketball
Competition |
Winner after decision |
OVER/UNDER |
Asian handicap |
NBA |
To be added |
To be added |
To be added |
EuroLeague |
94.5–95.0% |
94.0–95.0% |
94.0–95.0% |
Argentina Liga A |
To be added |
To be added |
To be added |
2.4) Tennis
Competition |
Winner |
OVER/UNDER |
Asian handicap |
ATP |
94.0–95.0% |
94.0–95.0% |
95.0–96.0% |
WTA |
94.0–95.0% |
94.0–95.0% |
95.0–96.0% |
ITF |
91.0–91.5% |
91.0–92.0% |
91.0–92.0% |
Mobile betting and app
Want to place bets on your phone? No problem. The CasinoLab bookmaker
lets you bet via an optimized website. You can easily open it in any mobile browser. Best of all,
there’s no need to download an app. The mobile version is virtually identical to the desktop one. The offer remains the same. Thanks to the
responsive design, the website adapts smoothly to your phone’s screen. With CasinoLab, you’ll be able to place bets whether you’re at the stadium or on the move.
Money deposit and withdrawal
At CasinoLab, you can carry out payment transactions using all standard
payment methods. Deposits and withdrawals are available through
VISA and
Mastercard payments cards. These allow for instant processing, so you won’t wait long for transactions to complete. Just like payments cards, electronic wallets also provide quick access to your funds. CasinoLab supports
Neteller,
Skrill, and
MiFinity. For more anonymity, you can use
Paysafecard prepaid cards or
cryptocurrencies such as
Bitcoin. If you prefer traditional methods, you can also transfer money via
bank transfers. These go through your bank, making them highly secure. However,
processing times are longer—usually 1 to 3 business days. Limits for each payment method are shown in the summary table below.
Deposit and withdrawal limits for available payment methods
Method |
Min. deposit |
Max. deposit |
Min. withdrawal |
Max. withdrawal |
VISA |
€10 |
€2,000 |
€10 |
€2,800 |
Mastercard |
€10 |
€2,000 |
€10 |
€2,800 |
Paysafecard |
€10 |
€960 |
– |
– |
Bank transfer |
– |
– |
€10 |
€5,040 |
Skrill |
€10 |
€4,800 |
€10 |
€5,040 |
Neteller |
€10 |
€4,800 |
– |
– |
MiFinity |
€10 |
€2,400 |
€10 |
€2,400 |
USDTether TRC20 |
€10 |
€4,800 |
€10 |
€4,800 |
Bitcoin |
€30 |
€4,800 |
€60 |
€4,800 |
Litecoin |
€10 |
€4,800 |
€10 |
€4,800 |
Dogecoin |
€10 |
€4,800 |
€10 |
€4,800 |
Contact
If you run into any issues, you can reach out to trained representatives via
customer support. CasinoLab earns major points for offering
round-the-clock support, available to bettors
24/7. During our review, we tested the support and found it always able to answer our questions effectively. The easiest way to reach customer service is via
live chat, located at the bottom of the CasinoLab website. Once opened, you’ll fill in your personal details and submit your query to enter the queue. You can track your position in the chat. Once it’s your turn, a representative will assist you. Support is offered only in English. The
chat includes a built-in translation plugin, allowing you to switch freely between English and other languages. This ensures
language barriers are eliminated. Live chat is best for urgent or quick matters. If you’re facing a more complex issue that requires detailed explanation and attachments like documents or screenshots, use
email support. You can reach it at
support@casinolab.com. You should receive a reply within 24 hours. The site also features a
FAQ section with answers to frequently asked questions. You’ll find it in the
Help Center. The FAQ is organized into 8 categories for better navigation: deposits, withdrawals, technical questions, general questions, bookmaker, casino, bonuses and promotions, my account and verification.
Contact overview
- Online chat: 24/7
- Phone support: not available
- Email: support@casinolab.com
- Form: no
- FAQ section: yes
Specification
©️ Owner
|
Lumina Holdings Limitada |
🗓️ Established
|
2020 |
🖥️ Devices
|
Desktop, mobile web |
📜 Licenses
|
Costa Rica |
🎲 Products
|
Sports betting, virtual sports, casino, live casino |
📺 Live streams
|
Only for e-sports and virtual sports |
💲 Currencies
|
Euro |
🗨️ Languages
|
English, German, Spanish, Portuguese, Czech, Slovak, Polish, French, Danish, Italian |
💳 Payment methods
|
|
👩💻 Support
|
- Customer support: support@casinolab.com
- Live chat: 24/7
- Help Center (FAQ section)
|
💰 Welcome bonus
|
100% up to €100 |
Frequently asked questions
Does the CasinoLab bookmaker offer other betting options besides sports betting?
On the CasinoLab platform, you’ll have access to regular sports as well as a selection of e-sports and virtual sports. You can place bets on individual events either as pre-match or live bets.
Is there a welcome bonus for bettors at CasinoLab?
Yes, you can get up to 100 €.
What payment methods can be used for deposits and withdrawals at CasinoLab?
Available options include payment cards, electronic wallets, and bank transfers. Alternative methods include Paysafecard prepaid cards and cryptocurrencies like Bitcoin, Dogecoin, and Litecoin.
Don’t miss:
Sources: casinolab.com
Michael Cermak
Article author – expert on bookmakers
Follow me:
LinkedIn |
Facebook
E-mail:
michael@slothbet.com
I started gaining experience in sports betting through my work in the customer support of a foreign bookmaker. It didn't take long before I started betting actively myself. This has continued to this day. Besides thematic articles, I look for interesting bonus offers and valuable odds for you. You can find all articles
here.
About us |
Contact and cooperation
Discussion, comments and your experiences
Share your opinion, ask a question, or offer advice to others in the moderated discussion. Editors also participate, but they respond based on their current availability. If you expect a direct response, we recommend using email communication instead.